Samsung Galaxy S21 Ultra 5G G998U1 Original Cell Phone 6.8" Octa Core 12GB&128GB Quad Rear
A: 128GB standard: 12GB RAM & 128GB ROM mobile phone with full accessories
B: 128GB Add Charger: 128GB standard + wireless charger
C: 256GB standard: 12GB RAM & 256GB ROM mobile phone with full accessories
D: 256GB Add Charger: 256GB standard + wireless charger
E: 512GB standard: 12GB RAM & 512GB ROM mobile phone with full accessories
F: 512GB Add Charger: 512GB standard + wireless charger
1* original Samsung galaxy S21 Ultra 5G mobile phone
1* manual book
1* data cable
1* Ejection Pin
1 x Protect Cover Case
1 x Protect Scrren film
pls read it carefully before order, dear all, thanks!
1) Languages:In the phone language settings, maybe there only shows English and Chinese languages and some other langauges, but you can add other languages by yourself. If you don't know how to add your language, pls contact us to get guide; about mobile phone US and Korea version, U/U1/N version (for example: Samsung Galaxy S10 5G,G977U,G977U1, G977N). it just only support these langauges completely: Deutsch, English, Spanish, French, Italian, Portuguese, Chinese, Korean, Vietnamese. some other languages such as Russian, Polish, Hebrew, Arabic, etc,. just support partial in this phone, even you set your lanaguages correctly. it will show you about 50-60% English Menus (maybe more than 60%, it is depend on different langauges). but you can install your langauge like this, i show you method as follow: download an application called "MoreLocale2" from Google Play Store. the link is :
2) Test: about phone function, we do not accept any dispute for test result from third partly APPlication, for example: phone info, IMEI info, Hardware test, and so on. these applications are not Samsung official app, so some results like "battery charged cycles", "Color" etc,. are not correct;
3) Waterproof:The phone supports IP68, but sorry,samsung official said the waterproof is very limited, there have many strict conditions when you using, and i suggest you not put the phone in water, because if the phone get water inside, there is no warranty anymore, and we don't accept dispute because of IP68 or waterproof;
4) Internal Storage:the internal storage maybe less than specification, for example, if your phone support 64GB ROM, but only 56GB-58GB can be used, it is normal because this phone installed many APPs and built-in systems;
5) Battery:Battery capacity of the phone maybe less than standard, normally it would be around 95% more or less. we DO NOT accept any test result from third party application;
6) Repairment:During you use this phone, pls contact us in time if you met any problem, show us phone problem via vedio and photo, we promise that we will try our best to help you. pls DO NOT open this phone by yourself or any repair store. any unauthorized disassembly or reparir without our permission will be considered as man-made problem. we will not afford any cost;
7) Logistics:if you choose Aliexpress standard shipping , the tracking number will be assigned by CaiNiao logistics system automatically. if you met any problem about tracking or delay, pls contact us before open dispute, we promise will try our best to help you;
A: If the parcel is strict inspected by custom, you need to pay tax to clear custom, We won`t bear any customs tax.If you need any help during clearance, please contact us for free, we will provide all necessary documents to help you clear customs. and you have special requests after place order, pls leave message to me , we will try my best to help you;
A: After buyer choose DHL/UPS/Aramex/TNT shipping way, we will check your address belongs to remote area or not from DHL website,maybe buyer is requested to pay extra cost about 45-50USD for your remote address.pls understand and know that this remote cost is charged by DHL, not our seller, if you not agree pay for the remote fee, pls give me another address which is not belong to remote area. or we change shipping way to Aliexpress standard shipping or Post mail;
remote area checking website : http://dct.dhl.com/input.jsp
A: in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator;
Q: what kind charger inside the parcel?
A: Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge;
A: we offer 1 year warranty, we can replace phone or return&refund for you within 7 days after deivery if phone has function problem; pls keep all lables(IMEI lable, warranty lable) outside the phone completely without any broken. and we can offer warranty. we can not offer warrant for any broken by man-made.
Q: How to sign the parcel?
A: pls check the parcel face to face inspection, and make a vedio when you open the parcel. check all is fine, then sign the parcel. if you met any trouble, pls contact me in time before open dispute, we will respond within 24 hours and try our best to help you to solve it better.
Q: How to leave feedback?
A: please give 5 stars and leave good review If you are satisfy with us and our product, we will offer some discount or gifts for your new order in future. or promise extra warranty. If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
if you leave us 5 stars and positive feedback within 3 days after you got parcel, we promise extra more 3 months warranty;
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!