Low usage of nationwide collection lockers: Online shoppers rely more on home delivery but operator

One consumer, however, said that he would happily use these lockers. 

Mr K Guru Prasanth, 27, who works as an engineer, said: “I’m all for supporting optimisation of last-mile delivery, which not only makes the process more efficient for logistics providers but also reduces the carbon footprint per delivery.” 

He added that there have been many instances where parcels were left at his doorstep because no one was at home. 

However, he has never used the locker service because he often shops directly on a brand’s website rather than through an e-commerce platform, and the online shopping sites he uses do not offer deliveries to parcel lockers.

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